Spa Policies

ABOUT YOUR SPA EXPERIENCE

Welcome to Pretty Woman Day Spa. We are pleased to offer you a selection of services for beauty and wellness.

 

When You Arrive

We invite you to relax while you wait for your therapist.

 

Appointments

As a courtesy to our next guest, all appointments will end on time.

 

Late Arrivals

It is our policy that late arrivals will only receive the remaining available appointment time and will be charged in full.

 

Cancellation Policy

Treatment times are reserved especially for you.
- A 24-hour minimum notice is required for the cancellation or re-scheduling of any service
- A 48-hour notice is required for all spa packages or multiple-service bookings.
- Failure to follow this policy will result in a 50% charge to all late cancellations.
- No-show appointments will be charged in full.

 

Choosing Your Treatment

Our staff will assist you in planning the perfect spa experience based on your specific needs.

 

Attire

Spa robes are provided within each treatment room. Disrobe to the level of your comfort.

 

Special Health Considerations

Please notify your therapist if you have high or low blood pressure, allergies, any physical aliments, special needs or if you are pregnant. This information may also be completed on your personal information form upon arrival at the spa.

 

Shaving

Shaving is not recommended prior to any body exfoliation treatment or
hair removal service.

 

Age Requirements

Treatments and services are available for guests under 18 with signed parental permission or supervision.

 

Cell Phones

In consideration to our other guests, we ask that you turn off your cell phone before entering the spa.

 

Valuables

The spa is not responsible for the damage or loss of personal belongings. We recommend that you do not bring valuables with you. We cannot be responsible for lost, stolen or misplaced items.

 

Payment Method

For your convenience, we accept Cash, Master Card, Visa, Discover and American Express.

 

Gratuities

Gratuities are left to the discretion of our guests. A suggested 15% is customary.

 

Spa Packages

All spa packages must be guaranteed with a credit card.

 

Return Policy

No refunds or credits on retail purchases

 

Scheduling an Appointment

To reserve your time at the spa please call 843.815.2200

 

Special Events

We specialize in providing memorable spa moments. Please call 843.815.2200 to speak with our spa manager.

 

 

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